Friday, May 24, 2019

I've been scammed and it was so easy

All Australians know that the National Broadband is being rolled out all over the country and we have been told that the roll-out will be completed in a couple of months.  Currently the NBN is connecting people in my suburb so when I received a call to say that I was to be connected the next day I was not surprised.  I was furthermore told that this would involve replacing my current modem, which I also knew.

The man, who called himself Kevin, said that a few adjustments to my computer would be needed to accommodate the modem and I dutifully followed his instructions to change some settings in my computer.  After that he verified my credit card details by reciting the last two numbers of what I now realise was my phone number and I filled in the rest.  He then said that he would give me a code to verify the details and that is where it all started to fall apart  -  my mobile phone.   I have never been brilliant using a mobile phone, mainly because I have rarely needed it, and now I have a new one which I need to sit down and work out its workings.  In other words I have no idea how to make it work for me and I was not able to find the code.

Then Kevin told me that I would need to register my mobile phone number with my bank which I refused to do because it was night-time and I wasn't sure that the bank would be happy to get such a call at that time of night so I said that I would do so in the morning.  That is when the wheels really started to fall off the cart.  The man I spoke to at the bank said that he could see no reason why I needed to register my mobile number with them and suggested that it was a scam.

Kevin kept on phoning me and I refused to pick up but did so eventually as it was getting annoying and he obviously was going to keep on keeping on.  I told him what the bank had said and offered to phone my internet provider to check.  He assured me that my landline would be disconnected at 2.00pm so I phoned my internet provider who also told me that it was a scam and actually told me when they intended to connect me  -  and it is not yet.  

So the next time Kevin called I said that I now knew when I was to be connected to the NBN and that I would phone Telstra to find out their intentions.   That was the last I heard from Kevin. Telstra  assured me that they had no intention of disconnectiong me until the NBN had been connected to my apartment.  They also suggested that it was a scam and recommended that I contact Scamwatch, which I did.

Then I ran my computer's "system restore" back to a week ago and having checked that no money had been taken from my bank account I cancelled my credit card so I am now waiting for my new card.

I hope that I have covered all eventualities but his story was very credible, filling in gaps about my knowledge of the NBN and I was taken in at the time so it was only after I had time to think that I realised what had happened.  I just hope that the changes I made were recovered back to their original settings when I restored the system.

On a lighter note  -  The Limerick:-

The limerick's an artform complex
Whose contents run chiefly to sex;
It's famous for virgins
And masculine urgin's
And vulgar erotic effects.

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